Follow the onscreen instructions to proceed through the checkout process. Once you click "Place Order," your order will be submitted. A Thank You page will confirm receipt of your order. Print a copy of this page for your records, as it contains your order number. You will receive an e-mail confirming receipt of your order shortly after your order has been submitted. If an order confirmation does not arrive within 24 hours of submission, please call us at 1-800-228-4630 for assistance.

Once you have clicked "Place Order," you may not cancel or modify your order.

If you have any questions or concerns when placing an order, please call us at 1-800-228-4630.

We protect the security of the credit card information you provide online by using Secure Sockets Layer (SSL) software, which encrypts information you input into our shopping cart during transmission to our servers and is stored in secure locations. We reveal only the last four digits of your credit card number when confirming an order placed online. Of course, we do transmit the entire credit card number to the appropriate credit card company during order processing. Please understand that no security system is impenetrable. We cannot guarantee the security of the Web site or of any information that is transmitted to us over the Internet. See our Privacy Policy for more information.

Shipping Information. Enter your shipping address (where you would like your order delivered). We do not deliver to PO boxes.

Order Review. Review your shipping address and order details. Then, click "Continue," which will take you to the Billing Information screen.

Payment Information. Enter your credit card information as it appears on your credit card.

Billing Information. Enter your billing information as it appears on your credit card statement. If your billing information is the same as your shipping information, then click the "Check here if your shipping address is the same as your billing address" checkbox. For your security, your billing name and address must match that of the credit card used for payment. Your credit card will not be accepted without the appropriate billing address. Once you've entered your payment and billing information, click the Place Order button. Your credit card will be billed when your order ships.

Thank You page. After completing the checkout process, a Thank You page will be generated with your order number, and information about your order. Please print this page and keep it for your records. If you need to contact Customer Service, please call 1-800-228-4630 and have the order number from the Thank You page ready.

We accept payment by credit card and debit card only. The following credit cards types are accepted::

Visa
MasterCard
American Express
Discover
Diner's Card

We accept debit cards with a Visa or MasterCard logo.

Important information: For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.

Your credit card will be billed when your order ships.

Yes. Please complete the form (click here) and send your check or money order to:

GPN
1407 Fleet Street, Baltimore, MD, 21231

**NOTE - Your order will be processed as a mail order and the status of the order will not currently be available on-line.

Yes. Enter this number on the order form (click here) and send or mail your order to:

GPN
1407 Fleet Street, Baltimore, MD, 21231

**NOTE - Your order will be processed as a mail order and the status of the order will not currently be available on-line.

Yes. Enter this number on the order form (click here) and send or mail your order to:

GPN
1407 Fleet Street, Baltimore, MD, 21231

**NOTE - Your order will be processed as a mail order and the status of the order will not currently be available on-line.

In accordance with applicable state and local laws, we are required to charge sales tax in localities where GPN, LLC and its parent company, Smarterville Productions, LLC., have operations. GPN, LLC does not benefit from the collection of sales tax, and we remit all taxes collected directly to the appropriate taxing jurisdiction. As a general rule, it is the laws of the state of delivery that determine whether sales tax will be due on your transaction. The appropriate tax amount will be displayed at checkout.

Sales tax is charged, on both merchandise and related shipping and processing charges, for orders delivered to addresses within the following states:

AR, CO, CT, DC, FL, GA, HI, IN, KS, KY, LA, MI, MN, MS, NC, ND, NE, NM, NV, NY, OH, PA, SC, SD, TN, TX, UT, VT, WA, WI, WV

For orders delivered to addresses within the following states, be advised that, because our shipping and processing charge is a combined charge, this charge is subject to sales tax in many states where a separately stated shipping charge might normally be nontaxable.

AL, AZ, CA, IA, ID, IL, MA, MD, ME, MO, NJ, OK, RI, VA, WY

No sales tax is collected in the following states:

AK, DE, MT, NH, OR

For Canadian orders, GST , PST, and HST are charged on both merchandise and related shipping and processing charges.

For international orders, the appropriate taxes are charged on both merchandise and related shipping and processing charges.

After your order is placed, you will be e-mailed an order confirmation. As soon as your package is assigned a tracking number, you will receive another e-mail with the tracking number linked to the carrier's Web site, where you can view delivery status and expected delivery date.

Order by Phone please contact our customer service center M-F 8am-5pm EST 1-800-228-4630  //  Order by Fax – 1-800-306-2330

You may call us M-F 8am – 5pm at 1-800-228-4630 to place your order by phone.