Customer Service
You may locate titles and products by either browsing or searching. The home page lists different grade levels and age ranges for our products. Click an age range to see a subject listing of products appropriate for a specific grade or age range, then click a specific product category to see a detailed list of products. You may also search for specific items by entering the product number in the Search field at the top of every page.
At any time during shopping you may review the items in your cart by clicking on the Cart link at the top right of each page. You may delete items, save them for later, and update the quantity of each item placed in your cart before placing your order.
When you've completed shopping, visit your cart and click the Proceed to Checkout button at the bottom of the page. If you have a coupon code, please enter it in the designated field before proceeding to checkout. Please refer to Ordering for more information about checkout.
The different selections in your cart are:
- Update quantity. Type in the quantity you wish to purchase for each item and click "Update Order."
- Remove an item from your cart. To remove an item, click "Delete" or change the quantity to zero and click "Update Order."
- Continue shopping. From your cart, you can continue shopping by clicking "Continue Shopping" or on any of the categories at the top of the page.
- Checkout. When you are ready to purchase your item(s), click "Proceed to Checkout." Our checkout process is fast, easy, and secure. For more information on our secure shopping, click here.
- Questions about shipping. You can view information about shipping costs and delivery time by clicking the View Shipping Information link located under each item.
- Coupon code. Before proceeding to checkout, if you have a coupon code, enter it in the designated field located under the Proceed to Checkout button.
For customers placing an order over $10,000, including school and library orders, please call our customer service center at 1-800-228-4630.