Arguably the front desk operation is the power plant of the business and can make or break a practice. This second program reveals how Dr. Berman’s success as the principal dentist in a high-gross, high-net practice in Chicago is achieved.
Through real-life videotaped encounters, watch how his in-office procedures involving a variety of patients, his business manager, and himself strike a familiar chord with every dental team. As dentists, time should be spent doing dentistry and advising patients; however, a healthy awareness of what’s going on at the front desk is also essential.
California does not allow CE units on this and other Practice Management Education.
Complete listing of Dr. Berman episodes:
A Complete Guide to Stainless Stel Crown Technquesfor Children.
Excellent Adventures With Children
Good Morning Children: Are We Having Fun Yet?
The Children Are Coming.
Three Times The Fun With Kids.
Local Anesthesia: "Oh No, Not The Shot!.
Winning Friends and Influencing Patients I: Case Presentation...Telling the Convincing Story.. It's What's Up Front That Counts.
Winning Friends and Influencing Patients II: The Front Desk. It's What's Up Front That Counts.
Winning Friends and Influencing Patients III: Chairside Charm and Bedside Manners. It's What You Say and How You Say It - What You Do and How You Do It.